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Telepresence M100 License Codes

Robert_Nash
Occasional Visitor

Telepresence M100 License Codes

Hi

 

We've purchased a small number of licenses for Telepresence M100. Following the instructions received with the licenses I logged in and entered the first license number to get an activation keycode.

 

Once I had the keycode, I made the mistake of entering the next two license numbers and clicking on "Activate". It now appears that all three license numbers have been linked into a single activation, and I can't get activation keycodes for the other two license numbers.

 

Can anyone tell me how to undo this so that I can register the codes correctly and get the activation keys please?

 

Thanks for reading!

 

Best regards

 


Robert

Message 1 of 2
1 REPLY 1
Kendo
Polycom Employee

Re: Telepresence M100 License Codes

Robert,  did you ever get this issue resolved?

If not please call Polycom Support at the location closest to you (below)

 

http://support.polycom.com/PolycomService/support/us/support/Contact_Us.html 

Ken
Polycom
Sr. Product Support Technician
Message 2 of 2