Solved: VSX-7000 License Issue

Dharmesh Patel · ‎07-24-2014

Dear Sir,

We lost our license information of VSX7000A model..

How do i retrive my license information... the serial number is give below.

1) S/N ==82064607F23DMK
2) P/N == *2201-22298-002*

Regards,

Dharmesh

SteffenBaierUK · ‎07-24-2014

Hello Dharmesh,

welcome to the Polycom Community.

The top of this section contains this post:

[FAQ] How can I activate / check / verify / recover my license?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

SteffenBaierUK · ‎07-24-2014

Hello Dharmesh,

welcome to the Polycom Community.

The top of this section contains this post:

[FAQ] How can I activate / check / verify / recover my license?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Dharmesh Patel · ‎07-24-2014

Hello,

We already have registered this product at the site, but we lost the license details.

Just wated to know that how do we receover the old license file or details from this website...

Regards,

Dharmesh

@SteffenBaierUK wrote:
Hello Dharmesh,

welcome to the Polycom Community.

The top of this section contains this post:

[FAQ] How can I activate / check / verify / recover my license?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Dharmesh Patel · ‎08-01-2014

Dear Sir....

I have lost my VSX-7000 which is running on version 9.0.6.1 which was loaded on the system and got corrupt, now we are having the same firmware but the device asked for the key… I want that key which was assigned to my device… Polycom technical support only can do this and check with their database for my license key….

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