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Want to confirm the license

NetworkDiver
Occasional Contributor

Want to confirm the license

Hi.

 

I'd like to confirm about the Polycom Software License.

 

I have bought 5 licence of Real Presence Desktop.

 

Does this mean that I only can install the software into 5 PCs?

Or does it mean I can install into many PCs but only can activate for 5 people?

(If I only can activate for 5 people, what happens if I try to activate for the 6th person?)

 

 

Thank you in advance.

 

Message 1 of 5
4 REPLIES 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Want to confirm the license

Hello NetworkDriver,

welcome to the Polycom Community.

If RPD is used in standalone mode a per PC license as you purchased is needed.

 

Using a CMA or any other Polycom solution supporting the RPD a pool of licenses is used.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 5
NetworkDiver
Occasional Contributor

Re: Want to confirm the license

Hi Steffen:

 

 

Thank you for your reply.

 

I am using in standalone mode.

So that means I only can install in 5 PCs(or for 5 persons)?

 

Then what if I want to install in 6th PC and activate for the 6th person?

 

Do I just unistall the software in one of the 5 PCs that already has the RPD installed,

install it in the 6th PC and then activate with 6th person's e-mail address?

 

 

Best Regards,

 

NetworkDiver

Message 3 of 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: Want to confirm the license

Hello Network Driver,

 

its the same as adding a license to an operating system. Once it is activated on that specific PC you cannot "claim" back the license and install it on another PC.

 

The 6th or any further PC's if used in standalone will need a license. You can always run the trial mode for any one off PC but once it reaches 30 days you can no longer use it and will need to purchase a additional license.

 

Best Regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 5
NetworkDiver
Occasional Contributor

Re: Want to confirm the license

Hi Steffen:

 

 

...Really?...

...Oh gosh....

 

Then, I have one more question.

(You might have the same answer, but I want to make things clear)

 

I've installed in my PC (and activated). Then the PC broke and I want to install it in my new PC.

 

Do I have to install and activate with new e-mail address and activation code or

can I install and activate with the same e-mail address and activation code that I used before?

(i.e. the same code that I used before the PC broke.)

 

 

Thank you.

 

Message 5 of 5