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license vsx 7000

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Frequent Visitor

license vsx 7000

good day

There Polycom vsx 7000, lost the license. Please send me a copy of the license registered with the Polycom

  82073408F505AK
  S / n 08F505 20,070,819
  p / n 2201-22298-202

thanks

E-mail: Bugs@jurfak.spb.ru

Message 1 of 16
15 REPLIES 15
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Polycom Employee

Re: license vsx 7000

What license option are you missing?

Message 2 of 16
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Frequent Visitor

Re: license vsx 7000

At me the license for multipoint connection has been registered.
 There was a system failure. Updating of the software and system dump have been made, now Polycom demands the license for multipoint connection, the Code has been lost. You could send me a copy activated before the license for mine Polycom.

Message 3 of 16
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Polycom Employee

Re: license vsx 7000

At this time the only license information we have in our records is a for 2nd monitor.

Message 4 of 16
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Frequent Visitor

Re: license vsx 7000

Thanks for the answer.
Tell please, it is possible to establish the license for multipoint connection without being registered on a site polycom????

Message 5 of 16
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Polycom Employee & Moderator

Re: license vsx 7000

Great question: to create a NEW option key (such as multipoint) we need to associate the license key with the serial number of the device.

You can manage your own systems and keys via the Support website - located here:

http://support.polycom.com/PolycomService/home/home.htm

 

Log in (use the same account / password as the community forum) and the Licensing and Product Registration area will become active (padlock will be removed) - from here you can view history of keys, assign new keys, software updates and more !

 

This is a central portal for all your support requirements.

Message 6 of 16
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Occasional Visitor

Re: license vsx 7000

Hello,

 

I need to upgrade software on our VSX 7000 (820642079634AK) but I'm new IT person in company and I don't have licence key in order to di it.

What should I do?

Message 7 of 16
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Polycom Employee

Re: license vsx 7000

Dear customer,

According to our records, your product is out of warranty, and has no active support contract in place. You may wish to discuss your support options with your Polycom supplier

Ken
Polycom
Sr. Product Support Technician
Message 8 of 16
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Occasional Visitor

Re: license vsx 7000

Hi Ken.

I am new too in IT department and I have found that we have several VSX7000e with sw. release dated in 2005. I would like to upgrade software to version 9.0.6.2. I supose that I have only to download software release and that no aditional keys ow licenses are needed to upgrade to a newer version. Isn't it?.

Thanks in advance.

           Korro.

Message 9 of 16
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Occasional Contributor

Re: license vsx 7000

I have lost my polycom vsx 700s License Number. I want to upgrade my existing software. Please tell me how can I upgade the software for my vsx 7000s? Product details are as follows:

 

Product Name: VSX 7000s
Product serial no: 82061006D952AK
Product part no : 2201-22298-002
Software version: 8.0.3

  

my email id : arijit.roy@ucxindia.com