Plantronics + Polycom. Now together as Poly Logo

Aux Audio Out

SOLVED
Ender Wiggin
Occasional Advisor

Aux Audio Out

I'd like to use the AUX audio out on the polycom soundstation 2w attached to a computer to give the computer access to the microphones I can connect to the SoundStation. However, when I have the setup complete & turn on the aux audio the computer only receives sound when the soundstation is on a call.

How can I turn on the microphones on the soundstation to record room audio without making a call?

Message 1 of 4
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Aux Audio Out

Hello @Ender Wiggin ,

 

Welcome to the Poly Community.

The SoundStation 2W was developed in mid-2000. It has now been discontinued and is no longer for sale. The Product is working as designed in this matter.

 

I suggest if you want an external speaker for a PC to look at the Poly Calisto 7200

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 3 of 4
3 REPLIES 3
Ender Wiggin
Occasional Advisor

Re: Aux Audio Out

My current work around is to call myself & put me on a silent hold... But that procedure, in addition to having to re-activate Aux audio out every time make the process cumbersome at best.

Message 2 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Aux Audio Out

Hello @Ender Wiggin ,

 

Welcome to the Poly Community.

The SoundStation 2W was developed in mid-2000. It has now been discontinued and is no longer for sale. The Product is working as designed in this matter.

 

I suggest if you want an external speaker for a PC to look at the Poly Calisto 7200

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 3 of 4
Ender Wiggin
Occasional Advisor

Re: Aux Audio Out

Thanks for that product suggestion Steffen. It looks like the Calisto is almost what I am looking for, but it doesn't look like the 7200 will support the size of the room (10-15 people) & I didn't see an option for additional microphones. Is that accurate?

Message 4 of 4