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VoxBox - Microphone has static in the background

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Occasional Visitor

VoxBox - Microphone has static in the background

Whenever I use the VoxBox for calls participants are advising that they here static or wind blowing by while im talking to them or I am walking away from the Speaker. Have tried turning off the NoiseBlock with no luck.

Have tried Factory Resetting the Device with no luck same results.

All of our other VoxBox's do not have this issue on the same Firmware.

 

Currently the VoxBox is using Firmware 1.0.03.0002

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1 REPLY 1
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Polycom Employee & Community Manager

Re: VoxBox - Microphone has static in the background

Hello @Corey.l.bailey 

 

I assume you need to RMA the device.

 

Best Regards

 

Steffen Baier

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