Plantronics + Polycom. Now together as Poly Logo

[INFORMATION] Polycom 8400 Series UCS Software Upgrade

Polycom Employee & Community Manager

[INFORMATION] Polycom 8400 Series UCS Software Upgrade

Dear all,


the latest UCS Software Upgrade for the 8400 Series is now available online


  • Please browse to the IP Address of your Handset
    (Settings =>Status =>Network => TCP/IP Parameters => will show you the IP Address)

  •  Login as Admin
    (Password 456)

  • Click on Utilities and then select Software Upgrade

  • Leave the check Box on Polycom Hosted Server and click on Check for Upgrades and the available software version will appear in the drop down Box.  
  • Click on the Install Button to begin the Upgrade Process

  • A Confirmation Window will appear showing the current software version and the selected software Version and the Upgrade Process can be confirmed with Yes or canceled via No

8400 Software Upgrade.PNG


Above will upgrade your Handset to the latest available UCS Version


Best regards


Steffen Baier

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 1 of 1