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SpectraLink 8002 Problem Avaya

Occasional Contributor

SpectraLink 8002 Problem Avaya

Hello!

 

I have a problem with the wi-fi telephone, I am using a plant Avaya, and I have outgoing but I have no incoming call. The configuration is like this:

 

sip_203.cfg

 

PROXY1_ADDR = 192.168.154.122:5060
CODECS = g711a, g.729
PROXY1_DOMAIN = 192.168.154.122
PROXY1_KEYPRESS_INFO = disable
PROXY1_CALLID_PER_LINE = enable
PROXY1_KEYPRESS_2833 = enable
PROXY1_PRACK = disable
PROXY1_KEEPALIVE_SECS = 14
PROXY1_REREG_SEC = 3600
AUTH = 203;203
LINE1_CALLID  = support
LINE2 = 203
LINE1_PROXY = 1

LINE1 = 203
LINE1_PROXY = 1

SIP_alluser.cfg

 

CODECS = g711a, g.729
PROXY1_ADDR = 192.168.154.122:5060
PROXY1_DOMAIN = 192.168.154.122
PROXY1_KEYPRESS_2833 = enable
PROXY1_KEYPRESS_INFO = enable
PROXY1_PRACK = disable
PROXY1_KEEPALIVE_SECS=14
PROXY1_REREG_SECS=3600

 

 

 Additional sometimes logs the following error on the phone:assert:memory.c Ln 558

Message 1 of 4
3 REPLIES 3
Polycom Employee

Re: SpectraLink 8002 Problem Avaya

You should remove everything but this:

 

LINE1_PROXY = 1

AUTH = 203;203
LINE1_CALLID  = support
LINE2 = 203
LINE1_PROXY = 1

LINE1 = 203

 

from your sip_203.cfg.  Also, you only have one entry for LINE2, which would make this line non-functional.  You need at least a LINE2_PROXY = 1 entry.

 

 

In your sip_allusers, I'd recommend commenting out your PROXY1_DOMAIN line unless you are doing URL dialing.  Also, you have both 2833 and INFO enabled, which may lead to duplicate DTMF tones being generated.

 

 

What firmware do you have loaded on the 8002?

 

Message 2 of 4
Occasional Contributor

Re: SpectraLink 8002 Problem Avaya

Dear,

 

Thank you, firmware is in 110.080, 130:009 104:032, is the only. additional changes recommended by the following

 

sip_allusers

 

CODECS = g729, g711a, g729, G729, G.729
PROXY1_TYPE = Avaya
PROXY1_ADDR = 192.168.154.122:5060
PROXY1_KEYPRESS_2833 = enable
PROXY1_KEYPRESS_INFO = disable
PROXY1_HOLD_IP0 = enable
PROXY1_PRACK = enable
PROXY1_REREG_SECS=3600
PROXY1_KEEPALIVE_SECS=14
PROXY1_CALLID_PER_LINE = enable
PROXY1_DOMAIN = 192.168.154.122

 

 

sip_203

 

LINE1_PROXY = 1
AUTH = 203; 203
LINE1 = 203
LINE1_CALLID  = 203
LINE1_AUTH    = 203; 203
LINE2 = 203
LINE2_PROXY = 1
LINE2_CALLID  = 203
LINE2_AUTH    = 203; 203

 

Helpeme!

Message 3 of 4
Polycom Employee

Re: SpectraLink 8002 Problem Avaya

I apologize - I didn't notice that you were attempting to connect an 8002 to an Avaya call server.  This is an unsupported call server, and this may be the source of your problems.  Here is the full list of supported call servers for the 8002.

 

In addition, the 8002 only supports G.711u and G.711a.

Message 4 of 4