Is this a new issue or has this always been like this?
Does the codec itself still work?
Have any of you yet contacted Polycom support via your Polycom reseller?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
I've just tried to restore defaults (via remote control, not via web gui or hardware button) and then I had downgraded my RMX to 3.0.3.1. This resolved my issue, HDX's web-gui works perfect.
