Plantronics + Polycom. Now together as Poly Logo

CONTENT SHARING NOT WORKING FROM B PARTY

Occasional Contributor

CONTENT SHARING NOT WORKING FROM B PARTY

Hi All,

 

I have this problem whereas I connecting my two Polycom VC facility to a brigde for the B part to see it. Whenever I send a content from my laptop connected in either of the two VC available in my network, the other party in remote site are able to see it, but not when the share a content. Whenever they share a content from their end, I am not able to see it in either of the two VC in my side.

 

The Video and Audio is working perfect and no drops is experienced during the VC session for Audio and Video.

 

Thanks,

wnkini

Message 1 of 3
2 REPLIES 2
Highlighted
Polycom Employee & Moderator

Re: CONTENT SHARING NOT WORKING FROM B PARTY

What happens when there is not a bridge in the mix, can the 2 units successfully share content in a point-2-point call between themselves?

Message 2 of 3
Occasional Visitor

Re: CONTENT SHARING NOT WORKING FROM B PARTY

Try to change de resolution to 800x600.

Message 3 of 3