Polycom MGC 100 is showing Duplicate IP error. After troubleshooting, this was not the case. I am trying to find out what are the COMM port settings needed to console into it. What are the commands to remove the files causing the issue on this device?
Hello,
Can you give us more information about the issue.
Indeed can you put the Fault.txt in order to understand if its the duplicate IP is linked to the administration IP or video card IP?
Regards
I have the same problem.
Time Category Level Code Description
---- -------- ----- ---- -----------
May 07, 2015 12:37:10 PM CARD MAJOR_ERROR H323_LAN_LINK_STATUS_DUPLICATE_IP Board ID: 6, Unit ID: 0.
May 07, 2015 12:00:16 PM CARD MAJOR_ERROR H323_LAN_LINK_STATUS_DUPLICATE_IP Board ID: 5, Unit ID: 0.
May 07, 2015 12:00:16 PM CARD MAJOR_ERROR H323_LAN_LINK_STATUS_DUPLICATE_IP Board ID: 4, Unit ID: 0.
May 07, 2015 12:00:16 PM CARD MAJOR_ERROR H323_LAN_LINK_STATUS_DUPLICATE_IP Board ID: 3, Unit ID: 0.
I checked the settings and I have not repeated any IP address and still make the mistake .