Plantronics + Polycom. Now together as Poly Logo

RPAD Reboot

Occasional Visitor

RPAD Reboot

i have one questions to you guys. I have an RPAD that reboot persistently. im not able to access it via web browser but i can logon using the default account polycom. Can you help me to ?

Message 1 of 3
Occasional Visitor

Re: RPAD Reboot

Definitly i can only logon via Console. No way to access via web browser but i can ping its managment IP address

Message 2 of 3
Polycom Employee & Community Manager

Re: RPAD Reboot

Hello sannyCBG,

welcome to the Polycom Community.

Please contact Polycom support.

In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.

If this is some sort of an Internet discounter please post either your phone's MAC address or your Polycom devices serial so I can look up who would be able to support you. This may not be who you purchased the Polycom device from.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 3 of 3