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Hello all, Poly announces the release of Poly VideoOS4.1.3-394009for Studio X or G7500 The software can now be fo...
This document was just released by Poly and should be of interest to a lot of the people watching this forum. It ...
I have attached a couple of documents that address the serial number decoder for group video products. It shows the...
Poly G7500, Studio X, RealPresence Group Series, HDX, VSX, RealPresence Desktop, m100, and all other standalone vid...
This is a quick overview of the most commonly asked questions. This Section will be updated from time to time. Th...
Update Jan 2022: Please use this > link This is an unofficial, non-controlled document. Efforts have been made to...
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We are trying to use G7500(along with E70 and a couple c60 mic/speakers) with dual display setup. Our intention is ...
Hello, we have a G7500 and TC8 setup and are trying to connect it to a Microsoft Exchange server to use the Calenda...
HI Support,We are facing the issue to register the calendar service using O365 credentials.Invalid domain, user nam...
I received my first of several Studio X50 with TC8's and the software looks to be pretty out of date. I am seeing a...
Hi All, Had an issue with E70 camera tracking with the 7500 running on Android. Got a debug build of the next firmw...
Poly studio x30poly teams couldn't start projecting even restarted Studio X30 and HDMI cable.The message keep stuck...
Recently bought a Polycom video conference PTV camera for a church. We have been trying to find the software to get...
Hi Team, I need MAF of G7500 with 1 year partner premium .Kindly help us in finding MAF immediately
This office having a polycom VC system "Model No. Realpresence Group 500 (S/N - )" .We required AMC services and fo...
Hi,We use TC10 control panels with our X series room kit. We are looking to use them to provide MS Teams Panels at ...
Dear Sir & Madam,Do anybody knows how to make a Poly E70 following an in-celling Shure MXA920 ?The MXA920 and the f...
I did a factory reset on a poly x30 due to receiving an error message from the TC8 panel(connecting to control room...
Hi.A customer is trying to conect a Poly Studio USB in a MAC OSSONOMA 14.1 but it does not recognize the device.Is ...
i HAVE A VSX7000 System, Is ther any component hardware or software to connect a videoconference with platform ZOOM...
a curiosity: poly X50 in device mode. Software: 4.1.3.394009Camera with tracking mode active in Frame Group mode.Is...
inbuilt Microphone for Studio X50 is very low when in a teams meeting i have checked all setting against a working ...
We have an intermittent issue with a Poly Studio X30 that is either missing appointments or ends up not having the ...
About a year ago our company purchased new mini PC and TC10 combos for our conference rooms for use with our existi...
Now on the X70, I have to restart and boot up an IP via DHCP and I go to "Connecting to the cloud" and it doesn't m...
The Studio x50 shows the message "CONNECTING TO THE CLOUD" does not advance. even on the web admin. factory reset d...
I need to obtain software ver 4.1.2
We just provisioned an MTR using Poly G7500 + Poly Eagle Eye IV + Poly IP microphones + Poly TC8. We updated all th...
This product is 100% a waste of moneyDo not buy this product. Does not matter if you call HP who blames Microsoft W...
Hi,We have a Poly Studio x50, Poly TC8 and Trio C60 video conferencing set. During meetings on Microsoft Teams at o...
Hi Community & Poly Support,We currently have Studio X50, X52 and X70's in a pure Microsoft Team Room(MTR) setup an...
hello everyone,a few days ago i did the update via Poly LENS on a poly studio x50. it had version 4.0-something and...
Hello everyone,Hope you are well,I recently move my Conference Room from Zoom to Google Meet (as we are Google Work...
When will Poly Studio X50 be end of sale?
screen sharing via HDMI input doesn’t work for Dell Precision 3480’s (detects screen connected to Poly Studio but d...
I have recently upgrade all my X series to the latest 4.1.3 release and have heard that the volume levels or send h...
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