When you’re responsible for 9,762 public health centres and 800 hospitals in several regions in a country of more than 67 million people, The Royal Thai Ministry of Public Health (MOPH) had an urgent need to streamline communications and increase collaboration between provincial teams. Learn how this government ministry - our featured Polycom Superhero – used video collaboration to effectively bring teams together to improve critical response times and significantly reduce costs.
MOPH employs over 308,000 people nationwide and is one of the largest government ministries, with 878 offices and operations in all 76 provinces in Thailand (outside of Bangkok), and overseeing over 20 different government healthcare agencies.
Urgent need for efficient communications
An organisation of this size, complexity and structure required a wide amount of internal and external communications, from basic meetings to mission-critical collaboration between medical staff. Being able to easily and effectively communicate among the different offices throughout all the provinces, in particular the provincial health offices, and various medical organisations and hospitals is essential in daily operations.
“The estimated savings in just bringing one doctor in from every province for an annual meeting was over half a million Thai Baht (US$15,000). For a government ministry, the time and cost savings from video collaboration mean that we can use people, budgets, and resources far more efficiently,” says Dr. Pollawat Pichulkollathit, Director of Information Technology & Communication, Ministry of Public Health.
Learn how The Royal Thai Ministry of Public Health (MOPH) is leveraging video collaboration in this case study and the video below.
With the South Korean Government looking to the future and implementing a ‘Smart Work Vitalisation Strategy’, the Korean Ministry of Public Administration and Security (MOPAS) looked to Polycom’s Video Collaboration to support this project. MOPAS is responsible for affairs related to national administration, government organisations, personnel management, E-government and disaster management/public safety.
MOPAS’s commitment to support Korea’s ‘Smart Work Vitalisation Strategy’ by leveraging the power of video collaboration, makes them a Polycom APAC Superhero.
The South Korean Government’s ‘Smart Work Vitalisation Strategy’ aims to build 50 public Smart Work centres specifically for government officers use and 450 private Smart Work centres with high definition video collaboration solutions. This strategy will allow 30% of government officers to work remotely, any time, from any place, with the use of Polycom’s high-definition video collaboration solutions.
MOPAS required a secure and stable system that supports open standards and is easy-to-use, with the majority of government officers not having video collaboration experience. With ‘islands’ of employees fragmented by multiple communications systems, the RealPresence Platform transforms MOPAS with a seamless video experience.
When it comes to ROI, MOPAS expects that if each remote worker utilises their local SmartWork centre 1-2 days per week, it will be able to reduce emission trading and transportation costs by approximately USD$310 per one remote worker per year, and reduce commuter time by up to 90 minutes per day.
한국 독자 여러분, 한국어 케이스 스터디를 통해 행정자치부에서 어떻게 영상협업 솔루션을 활용하고 있는 지를 확인해 보세요. Learn how Ministry of Public Administration and Security has leveraged video collaboration with our English case study.
In a competitive retail market, Oak Lawn Marketing, a leading branding and media company connecting customers through its consumer brand, Shop Japan, is always looking for a competitive edge. Oak Lawn Marketing's vision of "Enriching Lifestyles Worldwide" applies not only to customers, product partners and shareholders (NTT Docomo Group), but to also their employees and society as a whole.
Realising that its legacy video conference system could no longer keep up with the company's growing need for an immediate connection, Oak Lawn Marketing looked to collaboration to improve its competitive edge. With offices and call centres spread throughout Japan, employees depend on high-definition voice and video and Microsoft Lync to collaborate across islands and overseas.
Leveraging Polycom and Microsoft’s strong partnership, the organisation can now communicate easier in real-time and join the conversation from anywhere. "We were concerned there might be a reduction in business efficiency if email was the main form of communication," explains Akihisa Katsumata, deputy director of information technology of Oak Lawn Marketing. "We decided to bring together all of our internal lines with Microsoft Lync."
Their commitment to enriching the lifestyles of their customers worldwide by leveraging the latest in collaborative technology has earned them the title of Polycom Superhero.
Read about the successes Oak Lawn Marketing has achieved in our case study or watch the video case study.
How we connect and collaborate is changing. It's now about collaborating and working in real time with voice, video and content sharing–as a team. Don’t miss Polycom’s latest webinar ‘Ready your huddle spaces for Office 365 online meetings’ and learn how Polycom and Microsoft's industry leading collaboration solutions can help future proof these spaces.
Our in-house industry experts will cover:
How the new Office 365 Services and Skype for Business Online change the collaboration experience and reduce communications costs
How you can turn your conference rooms and huddles spaces into productive, collaborative workspaces.
Best practice for Collaborative Workspaces
Polycom® RealPresence Trio™ and how it accommodates our three collaboration needs: Voice, Content and Video.
How easy it is to set up and how easy it is for users to connect.
A guest post from Luke Sabatini, Polycom's Asia Pacific Corporate Communications Coordinator
In a global first for Polycom – we celebrated around the world with a 25 hour long video call to celebrate our silver jubilee (25 years). On the same day, Polycom unveiled innovative collaboration solutions at an exclusive customer event in New York focused on advancing the workplace of the future globally. Polycom’s President and Chief Executive Officer , Peter Leav was quoted as saying, “Today, we are taking a quantum leap in achieving our vision of unleashing the power of human collaboration”. This is how we celebrated in Asia Pacific. (#Polycom25)
First stop… Australia and New Zealand
In APAC, we kicked off celebrations in Sydney with Geoff Thomas (APAC President) and James Brennan (APAC Director of Solutions Marketing) welcoming our guests. We had guests attending Polycom @25 (P@25) events in our Melbourne, Perth, Brisbane and Auckland offices dialled into Sydney to see the unveiling of Polycom’s ground breaking solutions. Guests in attendance at all our offices were excited to see and hear about the Polycom RealPresence Trio and Polycom RealPresence Centro. As part of the P@25 celebrations, long time Polycom customer, ReefHQ helped us celebrate by taking our guests on a Virtual reef excursion of their world largest living coral reef aquarium located in Townsville, North Queensland via Polycom video. As Australia and New Zealand handed over to our next stop on our P@25 celebration, the Sydney team placed a piece of coral and a 25 year message into the time capsule and handed it over to our next location.
Next stop… Tokyo, Japan
The second location for our APAC P@25 celebration was Tokyo, Japan. We had a full room of customers and partners in our Tokyo Executive Business Centre, eagerly awaiting the unveiling of the new Polycom solutions and viewing the live demos. Our Tokyo team welcomed our guests with a Kagami-biraki ceremony, a ceremony performed at celebratory events in which the lid of the sake barrel is broken open by a wooden mallet and the drink is served to everyone present. Polycom customer, Oak Lawn Marketing shared how they have used Polycom’s collaborative solutions to stay one step ahead of competitors. As Tokyo’s P@25 session came to a close, our team placed a Kagami-biraki gown and sake into the Japan time capsule and handed over to our next stop…
Next stop… Singapore
With the help of Polycom’s RealPresence Mobile, extending rich video collaboration to your mobile device, we took a live broadcast from four different locations in Singapore. As this year is Singapore’s 50th anniversary of independence, we took the audience through ‘Old Singapore’ (historic sites such as Boat Quay, the Padang, and Raffles Landing Point) and wrapped up at locations which showcased modern, ‘New Singapore’ (Merlion, Marina Bay Barrage) to demonstrate how the country has transformed.
Giving back to the community was at the heart of Singapore celebrations. A team from the Singapore office spent an afternoon at the Willing Hearts soup kitchen, which is 100% run by volunteers, helping to prepare thousands of meals for the next day. We concluded the Singapore session with a virtual handover of the time capsule by Chua I-Pin (SEA Managing Director) over to the team in India. Items included postcards of Singapore’s current skyline, a Merlion souvenir and an SG50 memento. With glasses of champagne in hand, I-Pin then led the whole team in a traditional Singaporean ‘yum seng’ toast, before handing over to our next stop…
Next stop… Bangalore and Hyderabad, India
Minhaj Zia (Managing Director, India & SAARC) kicked off the India’s P@25 celebrations by catching the handover capsule from the Singapore team. The theme of our India P@25 event was the ‘true spirit of India’. A chorus from Bangalore sung a medley of traditional Indian songs, starting with the national song of India followed by songs of diverse languages like Tamil, Bengali, Marathi, Kannada and Telugu, finishing with the national anthem. Interactive demos were held here too to showcase the new solutions. We concluded the Indian and APAC P@25 celebrations by handing off to Moscow, Russia for celebrations to continue in Europe and North America.
This historic announcement and following P@25 celebrations sent our social pages into overdrive, sharing where Polycom has come and what the future holds. The workplace of the future is now and Polycom is leading the way with these latest industry transforming solutions. It’s an exciting time for Polycom and as you can see by the celebrations on social (#Polycom25), everyone is on board!