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10M HDX camera cable

SOLVED
Peter Denton
Occasional Advisor

10M HDX camera cable

Will 2457-65015-010 work between a HDX 7000 and an EagleEye III camera?  Or do you need to use 2457-23180-010?

 

Thanks.

Message 1 of 3
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: 10M HDX camera cable

Hello Peter,

welcome to the Polycom Community.

The cable is:

 

2457-23180-010 HDCI(M) to HDCI(M) 10m camera cable for EagleEye HD/II/III  to Polycom HDX and RealPresence Group Series. 2nd HDX HDCI input requires external PS (8200-23390-040, supports only EEIII).  Limited support for EE View camera (videoandcontrol, no audio).

 

I am unable to find 2457-65015-010 in a current list.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: 10M HDX camera cable

Hello Peter,

welcome to the Polycom Community.

The cable is:

 

2457-23180-010 HDCI(M) to HDCI(M) 10m camera cable for EagleEye HD/II/III  to Polycom HDX and RealPresence Group Series. 2nd HDX HDCI input requires external PS (8200-23390-040, supports only EEIII).  Limited support for EE View camera (videoandcontrol, no audio).

 

I am unable to find 2457-65015-010 in a current list.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
Polycom Video EP PLM
Polycom Employee & Moderator

Re: 10M HDX camera cable

The 2 different cables mentioned in this message are the same except for the logo that is used on the over mold at the connector.  One has the old 'triangle' logo whereas the other has the 'circles' logo.

 

All HDX products and accessories are end of sale, but inventory remains in the supply chain, thus there maybe confusion on the ones targeted for HDX (old logo) and the ones targeted at the Group Series (circle logo).

Message 3 of 3