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21688. RPG V6.1.7 throwing an error, Resolution too low.

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peter.thompson@scansource.eu
peter.thompson@scansource.eu
Occasional Contributor
‎08-07-2018 05:57 AM
‎08-07-2018 05:57 AM

21688. RPG V6.1.7 throwing an error, Resolution too low.

  EU generally use BlueJeans but we couldn't replicate in a P2P H.323 call.  BJ say they aren't generating the error.  Community and Polycom KB don't throw any previous issues.  CDR H.264HP mostly @ 720p.  Anyone know why the RPG is throwing this error message?

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mschulze
Valued Contributor
‎08-07-2018 07:02 AM
‎08-07-2018 07:02 AM

Re: 21688. RPG V6.1.7 throwing an error, Resolution too low.

Hi @peter.thompson@scansource.eu,

 

how is your default call speed? Did you activate dynamic bandwidth under network settings? Try to disable it and try again.

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