Plantronics + Polycom. Now together as Poly Logo

3rd Camera Setup
Occasional Visitor

3rd Camera Setup

We have the following equipment: G7500, Director II with 2 Eagle Eye IV Camera's connected to two 86" tv's setup as a zoom room. We want the "Classroom" configuration where there is a third camera at the back of the room facing toward the presenter. Idea would be to switch manually between the back camera and the Director II. We can view the Eagle Eye IV HDCI camera when manually clicking switch but are unable to get the camera to pan, tilt or zoom as the settings are unavailable. What do we need to do to get this to work? 

Message 1 of 5
Esteemed Contributor

Re: 3rd Camera Setup

Hi @,


USB and HDCI cam in parallel doesn´t work. And in addition,support for two cameras is not officially announced/supported for G7500. 


Message 2 of 5
Occasional Visitor

Re: 3rd Camera Setup



Thank you for the reply. We have a Director II and a Poly Cube camera connected to the G7500 and functioning as expected. The Director II is in the front of the room capturing the audience and a Cube camera in the back of the room. We're able to switch and control either camera in the front (Director) and rear (Cube) with zoom. It work's really well but the rear camera could be better. 


Our hope is to upgrade the Cube camera to something comparable to the Eagle Eye 12x cameras on the Director II. 

Message 3 of 5
Polycom Employee & Community Manager

Re: 3rd Camera Setup

Hello ,


Welcome to the Poly Community.

This would need to come into Poly as a feature request via a Poly Sales Engineer or Poly reseller.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 5
YC Teo
Occasional Visitor

Re: 3rd Camera Setup



Do you try to use Eagle-Eye director II with usb, and Eagle-Eye 4 12x with the HDCI connector.


or a Eagle Eye 4 USB 12x camera with Eagle eye director 2



Looks interesting on the setup. Will try it if have chance.

Message 5 of 5