With HDX systems, I was able to retrieve CDR from Perl telnet session using "calldetail all" and was able to automate some of the tasks in doing so.
However, when I tried to run the same script on Group 300/500, I got error message.
So, I manually went into G300/500 and run the command, and I got the same message.
I chceked the Intgrator guide but no luck.
Is there a way to retrieve CDR from API?
No the RP Group Series API does not support the retrieval of CDR.
To request a feature request please consult with your Polycom sales team.
Please contact me (PM here) or firstname.lastname@example.org
There is a way to do it.