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API for CDR on Group 300/500 series

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Occasional Visitor

API for CDR on Group 300/500 series

Hello,

 

With HDX systems, I was able to retrieve CDR from Perl telnet session using "calldetail all" and was able to automate some of the tasks in doing so.

 

However, when I tried to run the same script on Group 300/500, I got error message.

So, I manually went into G300/500 and run the command, and I got the same message.

 

I chceked the Intgrator guide but no luck.

 

Is there a way to retrieve CDR from API?

 

Thank you

 

- Koji

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2 REPLIES 2
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Polycom Employee & Moderator

Re: API for CDR on Group 300/500 series

No the RP Group Series API does not support the retrieval of CDR.

 

To request a feature request please consult with your Polycom sales team.

Message 2 of 3
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Respected Contributor

Re: API for CDR on Group 300/500 series

Please contact me (PM here) or gary@miyakawa.us 

 

There is a way to do it.

 

Gary M

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