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Adjust Poly Studio X50 Speaker Framing Speed

Don Paul P
Occasional Advisor

Adjust Poly Studio X50 Speaker Framing Speed

Is there anyway to increase the speaker framing speed of poly X50? just like we had on Poly Studio.

Also the speaker framing in Poly X50 is not as good as in poly Studio. 

Message 1 of 5
4 REPLIES 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Adjust Poly Studio X50 Speaker Framing Speed

Hello @Don Paul P ,

 

Welcome back to the Poly Community.

 

A few questions:

  • What Software are you using?
  • What mode are you using the Studio X in aka native Poly OS or Zoom, MS Teams or any other flavour?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 5
Don Paul P
Occasional Advisor

Re: Adjust Poly Studio X50 Speaker Framing Speed

We are on the latest firmware release 3.2.

We use Poly OS and Device mode.

 

Message 3 of 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: Adjust Poly Studio X50 Speaker Framing Speed

Hello @Don Paul P ,

 

I checked internally and at present, this is not a feature for the Studio X series. I suggest you work with a Poly reseller to raise this as a feature request if this is something you need.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 5
Don Paul P
Occasional Advisor

Re: Adjust Poly Studio X50 Speaker Framing Speed

Thanks for your replay.

We'll definitely raise this case as a feature request.

Message 5 of 5