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Audio Output to Studio with Visual +


Audio Output to Studio with Visual +

Is there any option to direct the audio output from a call to the Studio when connected to a Visual +?

From the Trio there is only the Trio speaker option / TV Speakers or switching between the 2 depending on the type of call but nowhere is there an option to leverage the Studio. Any ideas would be welcomed. Thank you.

Message 1 of 3
Polycom Employee & Community Manager

Re: Audio Output to Studio with Visual +

Hello @Gktod ,


Welcome to the Poly Community.

Usage of Poly Studio with a Poly Trio running UC Software 5.9.0 or 5.9.1 is classed as Sandbox and therefore not officially supported.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 3
Frequent Advisor

Re: Audio Output to Studio with Visual +

Hi Gktod,


check the Trio's 5.9.1 AC release notes:

PolyStudio Video Bar

This release provides experimental support for the PolyStudio video bar as a USB camera when connected to a PolyTrio Visual+ accessory that is paired with a PolyTrio 8500 or 8800 system. The microphones and speakers of the Poly Studio Video Bar are not used by the Poly Trio system for audio.


As a workaround you can connect the Visual+ line out to the 3.5mm line in of the Poly Studio and configure the audio output of the Trio collaboration kit to Visual+ for video calls only or for both audio/video calls.




Message 3 of 3