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Bad Video quality X30 in device mode

Pepijn Accou - EEG Group
Occasional Visitor

Bad Video quality X30 in device mode

We are experiencing bad video quality on the poly studio X30 in device mode. The quality is no where near expected. Any one having the same issues?

 

Current Version: 3.2.3-280012

 

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1 REPLY 1
Polycom Video EP PLM
Polycom Employee & Moderator

Re: Bad Video quality X30 in device mode

When you make a call using the X30 as the codec is the quality meeting expectations?  If so you should try a different application on your computer, it maybe the application you are using is causing the issue.  Applications will adjust video quality depending on various things and that maybe what you are facing.

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