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CDR's to FTP Server - is there an alternative? can I set up an FTP location on a Windows 10 unit?

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Occasional Visitor

CDR's to FTP Server - is there an alternative? can I set up an FTP location on a Windows 10 unit?

We have recently upgraded to the Polycom RealPresence Resource Manager (SW Version 9.0.1_12), the CDR archive option saves the data from the VC endpoints for a period of 60 days max - the archive option under reports > report administration shows that the only place we can archive the files to is an FTP server

 

My question is - is it possible to send the CDR's to a Windows 10 device rather than an FTP server or is there an easy way to partition a windows 10 unit drive and make it an FTP server?

 

The network itself is stand alone with no access ot the internet hence the reason I'd like to be able to forward the data to the Windows 10 laptop i use for administering the RPRM software

 

Thanks!

 

3 REPLIES 3
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Polycom Employee & Community Manager

Re: CDR's to FTP Server - is there an alternative? can I set up an FTP location on a Windows 10 unit

Hello Homer,

welcome to the Polycom Community.

The FTP server can run on any machine. It all depends on what kind of access you have as most likely a firewall change needs to be made to allow FTP.

 

Please check => here <= as I describe in part how to use a FTP server for our Phones. The setup would be the same.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
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Occasional Visitor

Re: CDR's to FTP Server - is there an alternative? can I set up an FTP location on a Windows 10 unit

Hi Steffen

 

Thanks for the swift reply - may I check what part of the document I apply to the Windows 10 laptop? 

 

There seems to be multiple options within the link you directed me to and I'm not clear what to do

 

Am I correct in assuming that I'm enabling the laptop (or part of it) to be an FTP server?

 

Will the laptop be affected in any other way - i.e. running via a browser RPRM or the Polycom Realprescence Desktop software?

 

Thanks

Message 3 of 4
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Polycom Employee & Community Manager

Re: CDR's to FTP Server - is there an alternative? can I set up an FTP location on a Windows 10 unit

Hello Homer,

you would simply as an example use Filezilla Server and setup a local user and a password.  The FTP Server would run in the background as a Service.

 

This is not really a Polycom issue or product so for further questions please work with your local IT team as they may want to add certain security to this.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4