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CDR's to FTP

MitchellK
Advisor

CDR's to FTP

I have configured our CMA to FTP the endpoint CDR's to a server. Pressing the test button results in CDR's being sent, but they are not being sent automatically (see attached image). Currently it is set to Thursday as the first day, but I have seen no archives sent to the FTP other than the ones generated as a result of the testing. Any ideas on why this is not automatic? Model: CMA 4000 SW Version: 5.3.0.ER15 CMAD V: 5.0.0.0.203
1 REPLY 1
Kendo
Polycom Employee

Re: CDR's to FTP

This is not a known issue so we have to assume there may be a config issue. Please give Support a call and we will be glad to work with you.

 

http://support.polycom.com/PolycomService/support/us/support/Contact_Us.html

Ken
Polycom
Sr. Product Support Technician
Message 2 of 2