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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello,

 

would like to know whether we can integrate CX 5500 along with CX 8000?, also can we register CX5500 to cisco CUCM 8.6 Version.?

 

Jinesh 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Jinesh,

welcome to the Polycom Community.

The CX8000 is usually bundeled with a CX5100.

 

The CX5500 is running the Polycom UCS Software which is SIP compatible. I believe no interoperability testing was done in order to register a CX5500 as a SIP device with a Cisco CUCM so it would not be a supported solution but should in theorie work.

 

I suggest you work with a Polycom sales engineer.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

3 REPLIES 3
HP Recommended

Hello Jinesh,

welcome to the Polycom Community.

The CX8000 is usually bundeled with a CX5100.

 

The CX5500 is running the Polycom UCS Software which is SIP compatible. I believe no interoperability testing was done in order to register a CX5500 as a SIP device with a Cisco CUCM so it would not be a supported solution but should in theorie work.

 

I suggest you work with a Polycom sales engineer.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

But does CX5500 can get register with CUCM server?? is it tested??

 

Jinesh 


@SteffenBaierUK wrote:

Hello Jinesh,

welcome to the Polycom Community.

The CX8000 is usually bundeled with a CX5100.

 

The CX5500 is running the Polycom UCS Software which is SIP compatible. I believe no interoperability testing was done in order to register a CX5500 as a SIP device with a Cisco CUCM so it would not be a supported solution but should in theorie work.

 

I suggest you work with a Polycom sales engineer.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


 

HP Recommended

Hello Jinesh,

 

The only officially Polycom supported interoperability testing with Cisco CUCM was done for our SoundStation IP phones and the SoundStructure VoIP card as described => here <=

 

Stating the above the CX5500 utilizes the same UCS Software as our SoundStation / SoundPoint / VVX phones so therefore the CUCM would just be treated like any other third party SIP switch.

 

As already suggested I can only advise you to contact a Polycom reseller in order to work with a Polycom sales engineer.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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