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CX5100 Disable active video switching possible?

Occasional Visitor

CX5100 Disable active video switching possible?

Recieved an interested question from a user today i am trying to confirm an answer on. Is it possible to turn off the camera tracking feature on a Polycom CX5xxx series unified conferencing camera?
One of our users feels she could get more use out of hers if she could lock the camera in one place and not have it hunting around based on the mic pickup. I did not find anywhere in the Control Panel software nor the configration parameters section any ability to do this, so I am assuming the answer is no, but trying to confirm before speaking with our user about it.

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Polycom Employee & Community Manager

Re: CX5100 Disable active video switching possible?

Hello @kkaltsas ,


welcome to the Polycom Community.


Not to my knowledge. I believe this is how the product was designed.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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