Solved: CX5100 - compability with Cisco Jabber Video (.mov...

Termizi · ‎11-02-2016

Hi..

We are currently using CX5100 Unified Conference Station. We did tested on this Polycom video endpoint (CX5100) on Skype For Business and it was working fine especially on camera view 360°.

However, when we tested this CX5100 with Cisco Jabber Video (.movi), the camera view is only 180° but not, 360°.

Is there any limitation on interoperability when using CX5100 with Cisco Jabber?

Please advice us.

SteffenBaierUK · ‎11-02-2016

Hello Termizi,

welcome to the Polycom Community.

The CX5100 in its data sheet => here <= is advertised for usage with Skype for Business and Microsoft® Lync® users and any other product is untested or unsupported.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

SteffenBaierUK · ‎11-02-2016

Hello Termizi,

welcome to the Polycom Community.

The CX5100 in its data sheet => here <= is advertised for usage with Skype for Business and Microsoft® Lync® users and any other product is untested or unsupported.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Yaarub F. Milad · ‎11-03-2016

I just Tested it on Jabber 11.5

it worked fine

CX5100 - compability with Cisco Jabber Video (.movi)

CX5100 - compability with Cisco Jabber Video (.movi)

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