Hello I haven't dealt too much with these, but trying to find a part number for the CX5500; the actual unit that sits on the table with the camera, mics, speaker, touchscreen built in. I'm assuming the 2215-65947-001 that comes up in the online RMA is for the actually codec basebox. I saw this notice on the reference page, "touchscreen sensor (part number 2201-64374-100) is a new part support with 1.1.5 or later. I can't seem to dig up a part number for the unit or what actual table pice is called. Any help would be appreciated.
You Polysom reseller can help with this as the part number will be different for different regions and you do not state where you are.
The ordderable part for CX 5500 would begin with 2200-63880-
For the North America region:
CX5500 Unified Conference Station for Microsoft Lync, use as a USB device or as a stand alone SIP audio conference phone. Includes power-data box, cables, documentation. Power cord: AMER-Type B, NEMA 5-15.