Plantronics + Polycom.
Now together as
We recently migraded from Exchange on-prem to Office 365. We still have our Lync server on-prem becuase we are running Enterprise Voice.
We sync our users from the on-prem AD to Office 365 using DirSync.
Since the move to Office 365 we have some issues with our CX7000 units.
This is how we tried to configure the CX7000:
Software version: 126.96.36.19958
Options -> Configuration -> Advanced Settings -> System
Sign in as: Standalone
Lync Sign-in Address: UPN of room account
User Name: UPN of room account
Password: Password of room account
Options -> Configuration -> Advanced Settings -> Exchange Server
'Auto Discover Exchange Web Services Address' is checked
'Specify an email address to use for retrieving the meeting list' is checked
Email Address: UPN of room account
User Name: UPN of account with impersonate rights
Password: Password of account with impersonate rights
'Impersonate the room account' is checked.
Configured like this the meetings do show up on the home/calendar view of the CX7000 and you can diuble click to join the online meetings.
BUT, the problem is, we still get the attached pop-up.
Account and Username is populated with 'UPN of room account'. I just removed them in the screenshot.
If I try to enter the following information in that pop-up and check 'Save my password' we don't get prompted for credentials again. But the next time the system is restarted the pop-up come back.
Account: UPN of room account
User name: UPN of account with impersonate rights
How should we set up our CX7000 units to get rid of this pop-up?