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Calendar join fail when conference ID has SfB dial plan match

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Frequent Advisor

Calendar join fail when conference ID has SfB dial plan match

Seeing an issue on RPG 500 & 700 with 5.1.2.

 

In the event a Lync / SfB conference ID results in a match and normilzation with the dial-plan assigned to the endpoint the endpoint calls the normalized number rather than joining the conference.

 

Is this expected behaviour?

 

Example:

 

Conference ID is 6497827

 

Dialplan assigeded to device normilizes to +19546497827

 

When the 'join' button is selected from the device calendar, device makes a PSTN call to the normalized number rather than joining the conference.

 

Thanks,

 

James

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2 REPLIES 2
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Occasional Visitor

Re: Calendar join fail when conference ID has SfB dial plan match

I concur this is experienced. Trying to figure out whether the Conference Footer reuqirements is still true for RealConnect and 5.1.2?

 

Admin BeginAdmin::Prefix::<Prefix #>Admin::Domain::<SIP or H.323 Domain>Admin End

 

Cheers,

Jeffcsp

Message 2 of 3
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Occasional Visitor

Re: Calendar join fail when conference ID has SfB dial plan match

I can state that a Click to Join dials H.323, SIP, and the FOCUS Join. If you successfully connect to a fax or any voice answered number, they join your conference and you never make it to the Lync Conference?

 

Cheers,

Jeffcsp

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