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Call out local network for realpresence group series 500

Occasional Visitor

Call out local network for realpresence group series 500

Hi everybody,


I have an issue in configuring a RealPresence 500, I want to call out in a diferent network. Can I or not? if yes how can I configure it?


Thanks a lot.



Message 1 of 2
Polycom Employee & Community Manager

Re: Call out local network for realpresence group series 500

Hello M9,

welcome to the Polycom Community.

You should be simply able to dial the IP address of the other endpoint but maybe want to tell us a bit more about your infrastructure and what kind of call aka H.323, SIP or LYNC 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Message 2 of 2