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Camera control on Studio X50 in Teams mode

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Occasional Visitor

Camera control on Studio X50 in Teams mode

I recognize that Teams is a Mircosoft product and you cannot comment on their road map. Currently the Teams interface has little to no camera control (only tracking on/off essentially. However, I notice that in Lens there is an advanced configuration XML option. Are those configuration options applied while in Teams mode, and if so is there any documentation on the options beyond what shows in the default XML supplied?

 

Thanks for any help you can offer. 

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Polycom Employee & Community Manager

Re: Camera control on Studio X50 in Teams mode

Hello @RockyJ ,

 

Welcome to the Poly Community.


Once in native teams mode, most of the settings are no longer applicable as the device is running our partner Microsofts application and there is no way to interact with them using Lens.

 

Microsoft has shared the roadmap and videos showing the new interface should be publicly available.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
Highlighted
Polycom Employee & Community Manager

Re: Camera control on Studio X50 in Teams mode

Hello @RockyJ ,

 

Welcome to the Poly Community.


Once in native teams mode, most of the settings are no longer applicable as the device is running our partner Microsofts application and there is no way to interact with them using Lens.

 

Microsoft has shared the roadmap and videos showing the new interface should be publicly available.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2