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Can Eagle Eye IV Celing Mount Upside Down?

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Occasional Visitor

Can Eagle Eye IV Celing Mount Upside Down?

Hi! Can I invert Eagle Eye IV for ceiling mount? If so 1. Is there a special bracket? 2. Where do you inform the RPG that you want to flip the image upside down? Thanks in advance! EJ

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Polycom Employee & Community Manager

Re: Can Eagle Eye IV Celing Mount Upside Down?

Hello EmaJerez,

welcome to the Polycom Community.

Utilizing the community search => here <= with the word "upside" finds you and another post on the 2nd position.

 

This reply => here <= covers a slighly differnt model but I assume the reply is still the same.

 

The Polycom® EagleEye™ Series Cameras Data Sheet => here <= does not list this for the IV either.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
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Polycom Employee & Moderator

Re: Can Eagle Eye IV Celing Mount Upside Down?

The RP Group Series software was updated to support the inverted mounting of the EagleEye IV with the software version 5.0.

 

Please refer to the Administrator's Guide < here > for details on the capabilty and the configruration of the system.

 

Make sure the system is powered down when you connect / disconnect cables.

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