Plantronics + Polycom. Now together as Poly Logo

Can I reboot a Studio X50 at a certain time automatically?

Occasional Contributor

Can I reboot a Studio X50 at a certain time automatically?

Hi Team:

     I use Polycom Stuido X50 as device mode.Sometime I plus the hdmi & usb cables into laptop,the Teams app will lost the camera vedio,but the audio is ok.I'm sure the connections are working.If this happen,I need to restart X50.

     The version:3.3.2-286154.

Message 1 of 2
Polycom Employee & Community Manager

Re: Can I reboot a Studio X50 at a certain time automatically?

Hello @albertzhou ,


Welcome back to the Poly Community.

Not via the Web UI but you could set yourself a Cron job on a Linux or Windows machine and use the REST API:


May 19, 2020 Question: Does a Poly G7500 or Studio X50/X30 support REST API?
Resolution: Details on this can be found in the Poly VideoOS REST API Reference Guide >here< or >here<


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2