Plantronics + Polycom. Now together as Poly Logo

Can't Content Share as participant

Highlighted
Visitor

Can't Content Share as participant

This might have easy solution but one of our site carries out daily check on VC and connects to their VMR as participant but when they go on to test content share they receive error message “The Far system is not capable of receiving content",  with no host on the other end. However, content share works fine when in the call with Host on the other end. 

Message 1 of 2
1 REPLY 1
Highlighted
Polycom Employee & Community Manager

Re: Can't Content Share as participant

Hello Raks,

welcome to the Polycom Community.

Its aleays useful to state what Polycom components you are using and in addition what Software version these are running.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2