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Cannot get any video on monitors

alstonc
Occasional Contributor

Cannot get any video on monitors

Hello everyone. I'm trying to install a new HDX 9002 box but I cannot get any video to display on my monitors.

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3 REPLIES 3
Bazzuck
Respected Contributor

Re: Cannot get any video on monitors

Hi

 

just press and hold "Display" button on the remote control for 5 seconds. After that you will see on the remote control window different video formats, choose your video format and press "right arrow" button.

Message 2 of 4
alstonc
Occasional Contributor

Re: Cannot get any video on monitors

I'm still getting a "no video signal" on my monitors

Message 3 of 4
petet
Trusted Contributor

Re: Cannot get any video on monitors

If you know the IP address or can get it from your DHCP server (the MAC address will be 00:E0:DB: followed by the first 6 digits of last 8 digits in the S#.  Then you can web connect to it & set the monitor output type manually in Admin>Monitors.

Message 4 of 4