Hello piroo,
welcome back to the Polycom Community.
You already posted this twice, one post was removed as a duplicate and the other moved into the right section => here <=
The above linked was marked as solution provided but you still failed there and here to provide details about the Software used on the HDX or the CMA.
Please, even if you believe it is not relevant, always provide the software versions when posting.
Please also provide details why you are unable to manage these aka what issue you are finding.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
