Change DSCP Entries - RealPresence Group 500

[nickolas.britt]

Hi,

I am trying to standardise the DSCP settings for a real presence group 500 device but the options under  Admin Settings > Network > IP Network > Quality of Service are greyed out. 

Any ideas on how to make these changes?

Thanks

Nick

[Video EP PLM]

When things are grayed out that means they are restricted due to other settings or if the system is being controlled and managed by a provisioning server.  If controlled  by a provisioning server you can need to make the changes on it.  Otherwise revise other network settings, like removing DHCP, to find out what has it locked out.

[nickolas.britt]

We have an RMA and a DMA that the devivees are regsitered to but I cannot find a centralised place to manage the DSCP tags. Any thoughts?

[Mike_v · Accepted solution]

Nick,

I guess you have RealPresence Resource Manager (not RMA), isn't it?

If so then revise the ToS values at RP RM -> ENDPOINT -> Dynamic Management -> Provisioning Profiles -> Network Provisioning Profile (that one you use for RP Group) -> Quality of Service Settings.

[nickolas.britt]

Thanks Mike got it. Appreciate the assistance.