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Content sharing / visual board disappears after sometime.

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Occasional Visitor

Content sharing / visual board disappears after sometime.

Hello.
I am using poly com G-500 with real presence licence.
During the call i am unable to share the content in following scenarios:

1. If i am dialling the self call and trying to send the content, it is sent but disappears after exactly 8 seconds.  

2. If i am in a conference call over SIP then same issue occurs, content disappears after 8 secs.

same issue persists when i try to send the visual board.

It works fine 

- when i call on poly com device using only IP then content is shared easily.

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1 REPLY 1
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Regular Advisor

Re: Content sharing / visual board disappears after sometime.

Is this native Skype or RealConnect?

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