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Content takes over


Content takes over

Hello all, hoping someone might have an answer.  Have 3 Polycom codecs in our offices, 1 HDX7000, 1 HDX6000, and 1 QDX6000.  Our HDX7000 has multipoint license enabled and we use it to host town hall meetings where we share content to the other 2 sites.  Recently we added a 4th site and found that the content took over - which makes sense since the multipoint license is good for 4 sites.  What concerns me though is that now even when we don't have 4 sites connected, when we turn on content, the remote sites lose their view of the participants in the conference.  Nothing has changed so I'm not sure what to make of it.  My multipoint settings on the HDX7000 is set to discussion.  

Any suggestions would be greatly appreciated.

Message 1 of 2
Polycom Video EP PLM
Polycom Employee & Moderator

Re: Content takes over

Something is not configured for H.329 content, which is dual streams content and the content is being sent as the people stream.

Message 2 of 2