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Custom Background in Group series 500 with RMx

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Occasional Contributor

Custom Background in Group series 500 with RMx

I am using Group series 500 endpoint for confernce using TV . Conference is done over RMX. How i can use virtual background. Please help. 

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Occasional Contributor

Re: Custom Background in Group series 500 with RMx

Hello 

Its not welcome slide....ita a virtual background im talking about. I mean if i wanna put soem picture behind the back of person in conference

View solution in original post

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Polycom Employee & Community Manager

Re: Custom Background in Group series 500 with RMx

Hello @Shanky ,

 

Welcome to the Poly Community.

Are you talking about a welcome slide on the RMX or the features that partners like Zoom or Microsoft have to add a virtual background during a meeting?

 

If yes then this is not something we offer on the GroupSeries.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Highlighted
Occasional Contributor

Re: Custom Background in Group series 500 with RMx

Hello 

Its not welcome slide....ita a virtual background im talking about. I mean if i wanna put soem picture behind the back of person in conference

View solution in original post

Message 3 of 4
Highlighted
Polycom Employee & Community Manager

Re: Custom Background in Group series 500 with RMx


@SteffenBaierUK wrote:

 

 

If yes then this is not something we offer on the GroupSeries.

 


 

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4