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‎11-28-2012 09:49 AM

HP Recommended

Hi,

 

I just upgraded the firmware on a VSX8000 this morning.  Since doing this, I cannot do anything in the address book.  I cannot select any entries,  or add/edit entries.  It's like the arrow keys on the remote are frozen, but I know its not the remote because I can use the arrow keys in any other screen in the system.  I have tried to export/import the directory back, but that didn't help.

 

Has anyone seen this before?  

3 REPLIES 3

‎11-28-2012 12:02 PM

HP Recommended

Hi Dawn...

check via the webinterface if there´s any "empty" contact in your adressbook.

If there´s one, delete it. Had this issue a long time ago and was able to fix it by deleting a "wrong" contact.

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‎11-28-2012 02:37 PM

HP Recommended

My co-worker discovered that 5 minutes after I posted this.  Deleting the empty contact did the trick.

 

Thanks for you response!

 

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‎11-29-2012 12:13 AM

HP Recommended

You´re welcome 🙂

 

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