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HI All

Wondering if someone has a solution.  We have an RPG 700 using Skype on prem account.  All are ok except Directory Server registration is failing.  Usually if this is failing, the SIP registration is failing. 

But on this case, SIP Registration is OK but not the Directory server registration - wondering why is this.

 

Thank you in advance

 

_Ellegee

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Issue Resolved:  

It turned out to be that the AD account we are using is more than 20 characters long.

By using domain\<20 character account name> methon : It works

View solution in original post

1 REPLY 1
HP Recommended

Issue Resolved:  

It turned out to be that the AD account we are using is more than 20 characters long.

By using domain\<20 character account name> methon : It works

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