Disable Integrated Display on CX 5500

Frequent Advisor

Disable Integrated Display on CX 5500

Can anyone point me to the configuration required to blank out the CX 5500 integrated screen? 

I am looking to attach the CX to an MSR Dock and won't need the 5500 functionality, I only need it to act like a CX 5100. 

 

The CX unit will be the 360 video for the MSR unit via USB.

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Message 1 of 3
2 REPLIES
Frequent Advisor

Re: Disable Integrated Display on CX 5500

Is this a workaround? 

 

Change the Backlight Intensity
You can change the Backlight On intensity and the Backlight Idle intensity separately, and you can choose
a high, medium, or low intensity, or turn off the backlight entirely. When you change the Maximum Intensity,
you modify the entire backlight intensity scale. For example, if you decrease the Maximum Intensity, the low,
medium, and high levels for both Backlight On and Backlight Idle intensities decrease.
To change the backlight intensity:
1 Navigate to Settings > Basic > Backlight Intensity.
2 From the Backlight Intensity screen, select Backlight On Intensity.
3 From the Backlight On Intensity screen, select the intensity you want, and select Back. The
default is High.
4 From the Backlight Intensity screen, select Backlight Idle Intensity.
5 From the Backlight Idle Intensity screen, select the intensity you want, and select Back. The
default is Low.
6 From the Backlight Intensity screen, select Maximum Intensity.
7 From the Maximum Intensity screen, select Up or Down, or drag your finger along the slider, to
increase or decrease the maximum intensity.
Change the Backlight Timeout
The backlight automatically turns on with any phone activity. By setting the Backlight Timeout, you can
determine how long the phone should be idle before the backlight dims to its Backlight Idle intensity. By
default, the backlight dims after the phone is idle for 40 seconds.
To change the Backlight Timeout:
1 Navigate to Settings > Basic > Backlight Timeout.
2 From the Backlight Timeout screen, select the number of seconds the phone is idle before the
backlight dims. The default is 40 seconds.

Message 2 of 3
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Polycom Employee & Community Manager

Re: Disable Integrated Display on CX 5500

Hello @SR_MCSE,

welcome back to the Polycom Community.

Only the CX5100 is a officially certified MSR solution and as far as I know there is no way to disable the screen.

 

You can use your workaround but it is not officially supported.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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