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EED PTZ 9 Duo Set Up with RP G500 Not Cutting to Active Speaker.

Mc_Reaser
Occasional Advisor

EED PTZ 9 Duo Set Up with RP G500 Not Cutting to Active Speaker.

I am having an issue with the Director not cutting to a close up shot from a wide view of the room on screen. The EED CAM-R does track. CAM-R Pivots L/R in a speedy time. EED has been calibrated numerous times in the set up admin RP G500 settings menu.  

 

Yes, Room is well lit. 

Yes, CAM Pegs are seated correctly in EED Base Bar.

Yes, it is hosed up correctly.  

 

EED PTZ 9 Duo Set Up

RP G500 4.3.2 ver. 

 

Any Thoughts?

 

Thanks,

Mark  

mr
Message 1 of 4
3 REPLIES 3
Mc_Reaser
Occasional Advisor

Re: EED PTZ 9 Duo Set Up with RP G500 Not Cutting to Active Speaker.

Going to make Phoenix to Male 3.5mm cable. The EED comes with to many RCA's. See if that works for the audio because it is conveluted with what comes with the EEd.  

mr
Message 2 of 4
Polycom Video EP PLM
Polycom Employee & Moderator

Re: EED PTZ 9 Duo Set Up with RP G500 Not Cutting to Active Speaker.

EE Director has to see a front on view of the face and includes the Eyes, nose and mouth.  If the camera can not identify all 3 features it will not cut to the person.

Message 3 of 4
Mc_Reaser
Occasional Advisor

Re: EED PTZ 9 Duo Set Up with RP G500 Not Cutting to Active Speaker.

You are correct Sir, it also has a green box that appears when calibrating. 

mr
Message 4 of 4