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Eagle eye III not detected as 2nd camera using breakout and power in HDX 9006 Hardware ver B

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Occasional Advisor

Eagle eye III not detected as 2nd camera using breakout and power in HDX 9006 Hardware ver B

We are facing an issue that the secondary Eagle eye III camera is not getting detected when used with the standard breakout cable.and power supply.We only get the blue screen.

The primary camera connected on HDCI is detected and image is displayed

The hard ware is HDX 9006 ver B

The software ver is 3.1.11

 

We are getting a blue screen for the 2nd camera.

Is there any hardware limitation on the part of the codec?

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2 REPLIES 2
Respected Contributor

Re: Eagle eye III not detected as 2nd camera using breakout and power in HDX 9006 Hardware ver B

Does the 2nd camera "cycle" ????     The Power supply for the camera is not a standard 12v Center Positive.   It's 12v Center Negative....   Make sure that is the one you use...

 

Good luck,

 

Gary Miyakawa

Wanna' Test your H.323 System? (71.14.2.157 or 71.14.2.158)
cb157.miyakawa.us and cb158.miyakawa.us
www.miyakawa.us
www.codecsidekick.com
Message 2 of 3
Polycom Employee & Moderator

Re: Eagle eye III not detected as 2nd camera using breakout and power in HDX 9006 Hardware ver B

What happens when the camera is connected directly to the codec not using the breakout?  Is there anything else in-line other than wires? 

Message 3 of 3