Plantronics + Polycom. Now together as Poly Logo

End Point IP Security.

SOLVED
petet
Trusted Contributor

End Point IP Security.

Just in case no one has noticed a recent New York Times article asserting that VC End Points are vunerable to "hacking" & "total strangers browsing your boardroom" has sparked an active debate in the Linked-In Videoconferencing Professionals Group.

Polycom is singled out for criticism of the Auto-Answer on by default.

Having witnessed on many occations the ineptitude of users (many the most senior personnel in the organisation) VC adoption would be significantly harmed by leaving the HDX/VSX/VStation to just ring until someone was smart enough to

a/. find the right remote control

&

b/ press the answer button all before the call terminated due to lack of attention.

 

I invite the community to comment here or @ Linked-In Videoconferencing Professionals.

As for HTTP/Telnet/SNMP access  sheesh!

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Accepted Solutions
sharps
Frequent Advisor

Re: End Point IP Security.

Personally, as part of any VC install I explain all of the above, the pros and cons about auto answer and the power of the modern camera (i.e.. Don't leave sensitive material on the meeting room table because .. )  - I then normally demonstrate the ability to easily read something on the table

. I find the client makes the decision about leaving auto answer on or off based on this and who the user will be. 50% go for having to press 'OK ' to answer the call, and 50% go for auto answer on mute.

 

Essentially if you don't leave anything in the camera view, there is no issue. Worst case you get a rouge connection and they have a look around your dark meeting room. I don't think its as much of an issue as the press think. Clearly someone has just seen a system on auto answer and pressed a panic button IMHO

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1 REPLY 1
sharps
Frequent Advisor

Re: End Point IP Security.

Personally, as part of any VC install I explain all of the above, the pros and cons about auto answer and the power of the modern camera (i.e.. Don't leave sensitive material on the meeting room table because .. )  - I then normally demonstrate the ability to easily read something on the table

. I find the client makes the decision about leaving auto answer on or off based on this and who the user will be. 50% go for having to press 'OK ' to answer the call, and 50% go for auto answer on mute.

 

Essentially if you don't leave anything in the camera view, there is no issue. Worst case you get a rouge connection and they have a look around your dark meeting room. I don't think its as much of an issue as the press think. Clearly someone has just seen a system on auto answer and pressed a panic button IMHO

View solution in original post

Message 2 of 2