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Enterprise installation problems, windows 10 clients

Occasional Visitor

Enterprise installation problems, windows 10 clients


Msi installer do not install/create desktop shortcut  ( C:\users\all users\desktop) when installation is done with:

/qn INSTALLDIR="C:\Program Files (x86)\Polycom\RealPresence Desktop"

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Polycom Employee & Community Manager

Re: Enterprise installation problems, windows 10 clients

Hallo @Huikeaa_tukea 


what RPD Version is this?

Are you an Administrator?

Did this work before?


Best regards


Steffen Baier

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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