Plantronics + Polycom. Now together as Poly Logo

Export HDX7000 settings

SOLVED
Highlighted
Occasional Visitor

Export HDX7000 settings

Hi there.

 

I have a number of Polycom HDX7000's in the organisation that have all been configured up.

 

Is it possible to export the configuration settings from the units for quick recovery in a disaster?

 

Thanks.

 

Ross

Message 1 of 8
1 ACCEPTED SOLUTION

Accepted Solutions
Honored Contributor

Re: Export HDX7000 settings

Web -> Utilities -> Profile Center -> Save/Retrieve Settings.

 

WBR,
Mike
--------------------------------------------
“Reports that say that something hasn't happened are always interesting to me, because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns- the ones we don't know we don't know.”
― Donald Rumsfeld

View solution in original post

Message 2 of 8
7 REPLIES 7
Honored Contributor

Re: Export HDX7000 settings

Web -> Utilities -> Profile Center -> Save/Retrieve Settings.

 

WBR,
Mike
--------------------------------------------
“Reports that say that something hasn't happened are always interesting to me, because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns- the ones we don't know we don't know.”
― Donald Rumsfeld

View solution in original post

Message 2 of 8
Highlighted
Valued Contributor

Re: Export HDX7000 settings

yes its possiblle,HDX is deliver with the opetion to save your exsisting seeting of your terminal from profille centre of HDX.

 

 

Regards

 

Yashpal

BR
Yash
Message 3 of 8
Highlighted
Polycom Employee & Moderator

Re: Export HDX7000 settings

The advice given here is correct, it is not recommended that you use this utility to move configurations between units but just as a backup as you asked about.

Message 4 of 8
Highlighted
Frequent Visitor

Re: Export HDX7000 settings

My system is HDX 7000 and run under ISDN.  Can I backup the configuration? or it has to run under IP?

Message 5 of 8
Highlighted
Honored Contributor

Re: Export HDX7000 settings

Though you use ISDN for conferencing you can reach web interface through IP network. Take a look at HDX Admin's Guide for detail information about network settings.

WBR,
Mike
--------------------------------------------
“Reports that say that something hasn't happened are always interesting to me, because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns- the ones we don't know we don't know.”
― Donald Rumsfeld
Message 6 of 8
Highlighted
Frequent Visitor

Re: Export HDX7000 settings

We are in the process to go to IP.  Just want to back up before we convert to IP.  Do we have any options to backup?

Message 7 of 8
Highlighted
Polycom Employee & Community Manager

Re: Export HDX7000 settings

Hello Thang,

welcome to the Polycom Community.

Simply plug a working Network connection into the Unit and you can utilize this to back the unit up as described.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 8 of 8