the below covers the installation of a RealPresence Group Upgrade Server.
Most of this is covered already => here <= for FTP or => here <= for HTTP but the following Items are important:
Assign the Virtual Directory to a local Directory
Unzip the Group Series update but point the "root" Directory to the Directory containing the unzipped files.
Unix or Linux: /rseries/geninfo.sh Windows: \rseries\geninfo.bat
Expand the default Web Site and select the Mime Types
Ensure you have the .plcm , .txt and .sig allowed
If you are updating to a major or minor release, obtain a software update key code (.txt) file from the Polycom website. Save the file as sw_keys.txt and place it in rseries/platform/ on your web server.
Upgrade Server should include the Protocol
---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's