Fails to interrupt another participant's speech on poly studio

[elad navon]

when I use poly studio on zoom- connected to my computer- I Fails to interrupt another participant's speech .

it's like when he/ she speak I cant say/ add anything and i am on mute although I am not on mute on the zoom.

I have to wave he / she in order for them to stop taking and let me answer

elad

[Polycom Video EP PLM]

Should have nothing to do with the Studio USB, does it happen on all conferences or just specific ones.

As always, make sure your hardware is up to date using the current software.